FREQUENTLY ASKED QUESTIONS
1. What do the hire fees cover?
Answer: The hire fee covers the exclusive use of the facility, inclusive of the on site tables and chairs, a fully stocked bar and staff, all utilities and the cleaning, post your event. The hire fees are split as a ground floor hire fee and a secondary fee, for use of the upstairs area also.
2. How do I secure the date for the venue?
Just check the availability of the venue on the date required with a member of staff and then pay a 50% deposit to secure the date. The availability of the date required cannot be guaranteed until the full deposit has been paid. The day/date will remain open for general booking until the deposit has been made. All deposits are non refundable.
3. Can we bring our own food?
Only food prepared by our own staff is permitted within our premises. We do not allow any outside catering, or food that has not been prepared within our kitchens. This enables us to maintain our stringent environmental health standards.
4. Does this mean we cannot bring in a Birthday or Wedding cake?
Not at all, you are more than welcome to bring in your own celebration cake.
5. Can we bring in table Nibbles etc?
Sorry but Nibbles and Crisps are still classed as food and therefore cannot be brought in due to the environment health guidelines detailed above. Our kitchen can provide these.
6. When we book the venue, do we have exclusive use of the garden?
When you book the Barns, you are granted exclusive use of The Barns Garden Area which is directly outside the bi - fold patio doors.
This area is sealed off from the remainder of the garden. The complete garden is not included when booking the Old Barns. You can however, hire the complete garden to have absolute exclusivity of all the outdoor areas for an additional cost.
7. Can we bring our own music/entertainment
You can provide your own entertainment, or we can book this for you, using our preferred businesses who we have partnered with.
We can also supply an excellent 8 speaker sound system, which you can hire to create your own playlist, or use your own tablet, smart phone etc to plug into the system.
8. Do you have a projector and screen
We do have a sound and AV system for hire, allowing you to display multimedia by plugging your tablet or laptop. (please note: laptop is not supplied)
9. Can we bring in our own drinks?
You can bring in your own wine/prosecco which would be subject to a corkage fee. We can however source and supply most drinks at very competitive prices.
10. Are there any restrictions on what events you can hire the facility for.
We do not hire out the venue for 18th Birthdays or any event that would contravene our licence. Under 18 birthday parties can only be booked Sunday – Thursday.
11. Are you licensed for wedding ceremonies?
No we are not a licensed premises but we do have a separate area where you can have a civil ceremony with a celebrant.
12. Do you have disabled access?
Yes we do have full disabled access and facilities on the ground floor. The upstairs is not currently wheelchair accessible.
13. We are a charity, can we have a discounted hire rate.
For registered charities or local good causes, we do offer a reduced hire rate. We do however request that full details of the charity, inclusive of permission (from the charity) to hold such an event. We would also require a detailed balance sheet, post event, to substantiate the division of profits to the chosen charity.